Job Description:

• Identifies and documents business, functional, and user requirements. Lead the team in integrating and implementing systems and applications and provide help desk third tier support to customers as needed.
• Interface with customers for requirements clarifications, identify gaps and fill gaps.
• Partner with program manager, quality assurance and developers to ensure product integrity.
• Ensure customer requirements and needs are met through the development of the product.
• Coordinate meetings with customers for reviews, clarifications etc.
• Maintains documentation of procedures and processes developed and/or revised to ensure business continuity of work.
• Establishes timelines and effectively communicates with team members while taking responsibility and accountability for our own workload.
• Analyzing requirements traceability throughout the system development life cycle
• Facilitating the development of test scripts and test data necessary for performing user acceptance testing
• Creating project documentation including meeting minutes, deliverables, project status reports, and presentations.